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Deep Dive
Independent, CSO-Led and Global Supply Chain-Anchored Non-State Based Grievance Mechanisms: Building synergies for advancing decent work in India and Asia
ORGANIZED BY
People's Courage International
16-Sep
09:00-09:45
Conference Room 4
There exists a vast yet dispersed landscape of experiences and lessons on non-state based grievance mechanisms for advancing decent work in India and Asia. We bring together practitioners from across sectors and contexts to reflect on the past, present and the future of NSBGMs for responsible business conduct.


Archana Kotecha
Executive Director at ReAct Asia, Founder and CEO at The Remedy Project, Chief Impact Officer at Diginex,
Archana is a UK-qualified barrister, CEDR-accredited mediator, and leading voice in business and human rights, with over 18 years of experience advising on forced labour, human trafficking, and responsible business conduct across Asia. The rights-holder perspective is central in her legal approach, which seeks creative solutions within the context of commercial requirements and complex regulatory challenges.
As Founder and CEO of The Remedy Project and ReAct Asia, and Chief Impact Officer of Diginex, Archana leads advisory engagements on human rights due diligence, grievance mechanisms, and remedy frameworks for private and public sector clients. At ReAct, she leads stakeholder engagement, tests creative frameworks for worker protection and pushes new industry benchmarks for responsible business conduct.

Rakesh Narayana
Director, Worker-Centered Business and Human Rights, Peoples Courage International
Rakesh is an experienced development sector professional with over 16 years of work experience in Worker Wellbeing, Responsible Business, Grant Making and Non Profit Project Management. Led India's two largest Independent Grievance Redressal Mechanisms (GRM) - India Labourline and Mazdoor Helpline. In the responsible business space, advised leading Multi Stakeholder Initiatives on setting up GRMs and Promotion of Decent Work.

Shelly Heald Han
Executive Vice President, Fair Labor Association
Ms. Han works at the intersection of human rights and business. At FLA she leads advocacy efforts promoting labor rights around the globe, with a focus on protections for migrant workers in apparel supply chains. Prior to joining FLA, Ms. Han spent 15 years in the U.S. Government combating corruption, protecting human rights defenders and journalists, and developing policies related to trade and national security. She also worked in the private sector, helping companies ethically do business in international markets.
Speakers
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